Here’s an outline on how the support I provide will be continued during these unprecedented times. ‘Terms, conditions, specifications and SLAs, for me, are the baseline performance criteria, not the finish line to be stretched to.’ This, and 6 other important facts about how I approach my support to all my clients can be found here:
- Standard Support hours are extended to 7AM to 7PM Monday to Friday to allow people to make the most of replaced commute time. Of course, I will also consider support slots over the weekend. I will endeavour to respond to all email questions on webshop application within the working day.
- Existing clients can now add individual colleagues to scheduled invitation-only webshops on ‘Working Smarter with Office365’ and ‘Working Smarter with Microsoft Teams’ at their existing ‘Per-Person support fee’.
- The range of support material made available to existing clients has been extended. So, someone who has done a ‘Managing Competing Priorities’ training, for example, can now access relevant support documents from programmes like ‘Defining Purpose: Navigating to True North’ or ‘Thinking Strategically’.
- I have not run public workshops for a few years but I’m developing a handful of practical training webshops open to individuals. I will announce fuller information on this shortly.
- I’m open to booking support conversations with registered client colleagues even where we are close to or have extended the purchased Support Package. The financials will not be a barrier to the support.
I look forward to continuing to support your efforts in changing the habits of a working lifetime.
Feel free to email me, connect and ask on LinkedIn or enter a question in comments below
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