Here’s an outline on how the support I provide will be continued during these unprecedented times. ‘Terms, conditions, specifications and SLAs, for me, are the baseline performance criteria, not the finish line to be stretched to.’ This, and 6 other important facts about how I approach my support to all my clients can be found here:

  1. Standard Support hours are extended to 7AM to 7PM Monday to Friday to allow people to make the most of replaced commute time. Of course, I will also consider support slots over the weekend. I will endeavour to respond to all email questions on webshop application within the working day.
  2. Existing clients can now add individual colleagues to scheduled invitation-only webshops on ‘Working Smarter with Office365’ and ‘Working Smarter with Microsoft Teams’ at their existing ‘Per-Person support fee’.
  3. The range of support material made available to existing clients has been extended. So, someone who has done a ‘Managing Competing Priorities’ training, for example, can now access relevant support documents from programmes like ‘Defining Purpose: Navigating to True North’ or ‘Thinking Strategically’.
  4. I have not run public workshops for a few years but I’m developing a handful of practical training webshops open to individuals. I will announce fuller information on this shortly.
  5. I’m open to booking support conversations with registered client colleagues even where we are close to or have extended the purchased Support Package. The financials will not be a barrier to the support.

I look forward to continuing to support your efforts in changing the habits of a working lifetime.

Feel free to email me, connect and ask on LinkedIn or enter a question in comments below