5 Moments of Truth and Feedback lessons from our UPS driver

By |2012-03-14T10:16:45+00:00March 14th, 2012|Time Management and Prioritisation tips|

I had a great experience with UPS last week. It highlights practical business truths and is worth retelling here. We had to get a high priority shipment of training manuals to an international office of one of our clients. We booked the shipment, created the waybills and booked the collection [...]