I have to be honest, with a training title of ‘Working smarter’ in my diary I wasn’t holding out much hope for the training day. But – wow! For me, Richard’s ‘Welding Purpose to Priorities with Outlook’ made Outlook productive at last. It’s given me the knowledge to get the most out of Outlook and release the mash of stuff I try and remember or get frustrated by every day. So – big thank you Richard

I was sceptical about the training before I attended but I was pleasantly surprised. Richard’s training is practical, the changes I have made are palpable. I am now much better organised in giving shape to my days. On reflection, in the past I was probably over-engineering my workload management approach. I now have a lightweight, flexible and quick approach to managing my priorities. The sense of overwhelm has been lifted and I feel more in control. The training exceeded my expectations.