How the Sales skills, attitudes and behaviours of SME business owners, Directors and Partners must be different to those of employed sales professionals.
Arguably, in business, nothing happens until somebody sells something to someone. The reality is that whatever title we give ourselves as small and medium business leaders, we are also, de facto, the chief salesperson for our business, even when [...]
Trusted source material for people working from home during Coronavirus Covid-19 pandemic
Latest free Covid-19 support resource added 1 May 2020 from Minds@Work Rock-Solid resources for people new to working from home on a continuous basis, because, now, more than ever, we need to pay attention to what we pay attention to. [...]
You, me, Coronavirus and working from home
Here's an outline on how the support I provide will be continued during these unprecedented times. ‘Terms, conditions, specifications and SLAs, for me, are the baseline performance criteria, not the finish line to be stretched to.’ This, and 6 [...]
Successful homeworking through Coronavirus – 3 critical, foundational questions
Successfully working from home on a continual basis as a result of the Coronavirus epidemic is a very different experience to occasionally working from home to 'get stuff done' as part of our flexible working policies. It will also [...]
Using the SCAMPER model to aid creative thinking and problem solving
When it comes to the 'Define Purpose' or 'Decide Strategy' or 'Continuous Improvement' or 'Creative Thinking' elements of my #WP2P approach to total workload management, we often need to think outside the box in order to come up with [...]
Why has my Outlook To-Do List disappeared?
You are using Microsoft Outlook within Office 365 and you created a customised To-Do Bar in your Calendar and Inbox so that you can see your prioritised To-Dos and Tasks and all of a sudden from February 2019 your [...]
Leadership: The Hubris hall of fame. Who is the odd person out and why?
The other day I attended a Hubris Forum hosted by The Surrey Business School at the University of Surrey and facilitated by Professor Eugene Sadler-Smith. Some people suggest that we are at 'Peak Hubris' and that Hubris' time has [...]
Lessons from my journey from London Insurance, scuba diving Mount Killimanjaro to starting my training business
My friend Debra Levitt recently interviewed me for her podcast show: Bridging Gaps-The Business Podcast. She is good at this. She got me talking about things I don't usually share. Before I knew it, 80 minutes flew past and I [...]
Engagement Collaboration and Purposeful Productivity – Employees First, Customers Second
It’s happened 3 times now since last Friday – and that’s why I’m compelled to write this today. It cropped up in a business networking conversation about misattribution and within 2 client engagements this week focusing on ‘Engagement and [...]
What is a business for? The Milton Friedman Profit principle; Social Value; Purpose redefined
Recently I was a speaker, representing myself and the Institute of Directors, on a panel at the opening session of the #WeAreSurrey2018 conference with Surrey County Council. The theme of the session was ‘Is social value good for business?’. [...]